HS Orka, adapts its service and production towards the needs of its customers, constantly improving both areas. In doing so, these are the key factors

• All employees must attend basic courses in AGS.


• That all employees are participants in schemes for reform and improvement.


• At least 5 or 6 such schemes are in progress..


• All aspects of Hitaveita Suðurnesja production are susceptible to reform


• Employees are encouraged to voice their opinions on how positive changes can be implemented.


• That constant reeducation in AGS is made available.


• All changes and improvements are made visible; they are introduced to other companies and customers.


• AGS will be a part of the company's cornerstone practices for the unforeseen future.


• All work procedures of the company are documented.


• The results of AGS will be announced annually and reforms relating to AGS be introduced.